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QA Test Client — Manual QA Engagement
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Initial assessment
Which room of change are you currently in?
1 – Unaware
2 – Shock
3 – Denial
4 – Confusion
5 – Acceptance
6 – Integration
7 – Transformation
How do you rate your own level of acceptance and use of AI's possibilities?
1 = no acceptance or use at all, 10 = full acceptance and use
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What are the drivers behind your rating? What already exists?
What would it take, in your view, to raise your rating by 1-2 points?
The department / area
How do you rate your department's level of acceptance and use of AI's possibilities?
1 = no acceptance or use at all, 10 = full acceptance and use
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What are the drivers behind your rating? What already exists?
What would it take, in your view, to raise your rating by 1-2 points?
The company
How do you rate the whole company's level of culture, acceptance, and use of AI's possibilities?
1 = no acceptance or use at all, 10 = full acceptance and use
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What are the drivers behind your rating? What already exists?
What would it take, in your view, to raise your rating by 1-2 points?
General AI understanding
How would you describe your current understanding of AI?
Which AI applications or examples in your area do you know?
Where do you personally see the greatest opportunities for AI in your area of work?
Current projects and initiatives
What concerns or worries do you have about integrating AI into your work?
Which projects are you currently working on where you see potential for AI use?
Are there completed projects where AI played a role? If so, what was your experience?
Which future projects do you think could benefit from AI?
Challenges and hurdles
Where do you hit limits in your current work that AI might help overcome?
What data or resources are you missing to use AI effectively?
Do you have concerns about ethics or data protection regarding AI use?
Technology and tools
Which software or tools do you currently use in your area of work?
Are you familiar with AI-based tools or platforms in your area? If so, which ones?
Where do you see the greatest need for AI support in your current technology stack?
Foundations and homework
Based on your current knowledge: what groundwork needs to be done to be better prepared for the wave of change driven by AI? (data, processes, software, technology, culture, knowledge, etc.)
Personal development and education
Which topics do you think are better solved through process optimization, digitalization, improving data, other/new software, etc.?
What else, unrelated to AI directly, needs optimizing?
How would you rate your current ability to use or implement AI tools?
Organization and team
What training or further-education opportunities would you like in the area of AI?
What are your personal goals regarding AI use and understanding over the next year?
How do you rate the general AI maturity of your department or team?
Are there colleagues or other departments you have already collaborated with on AI projects, or would like to?
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